coffee business strategies

Timothy Castle and Joel Starr feature our own Phil Hand in this insightful article for those considering coffee roasting in Asia.

Read the full article here: Roaster Training in the US: A Guide for Asian Wannabes

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News of my upcoming talk at the Restaurant Show is picked up by QSR Magazine, among others:

Attendees to the National Restaurant Association’s annual hotel-motel convention this May can discover how to ride the espresso lane to bigger profits. That’s because Andrew Hetzel, industry expert with Cafemakers, will offer a presentation entitled “Achieve Grande Profits from [...]

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A guy that has taken a picture of every cup of coffee that he’s had since 2005 or a guy that has read about it or a guy that read about it and is now writing about it?

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I’m regularly asked how many and which flavors to carry on a coffee shop beverage menu. Remember, just like your coffee, your water and dairy, flavoring are igredients in the beverages that you serve, so you should always select them wisely. Never make your choice solely on convenience or to copy some other [...]

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Espresso, historians tell us, was given to the world by Italians in the early 20th century. It would take a quirky Seattle retailer with New Age proclivities to move it into storefronts, malls, airports and book stores - not to mention bowling alleys, gyms, the concession areas of gas stations, parent-teacher nights, baseball stadiums, the [...]

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