The Arizona Republic is the latest paper to chronicle the plight of America’s crappiest coffee shops, as they struggle to survive when money is no longer falling out of consumers’ wallets into their tills. For many consumers, that $4 cup of coffee is the first thing to go in a down economy. Wrong: a lousy [...]
(Lousy) Coffee Shops Struggle to Survive
November 12th, 2008 · No Comments · Coffee Shop News, Retail Coffee Industry, Venting Steam
Tags: coffee business·coffee shop·down economy·downturn·independent owners·rant·specialty coffee association of america
Ripped off by the Los Angeles Times?
September 15th, 2008 · No Comments · Coffee Shop News, Retail Coffee Industry, Venting Steam
There was something oddly familiar about a certain Los Angeles Times this morning. Am I crazy or did they lift this from my website? The LA Times article says: Ah, the romance of owning your own coffeehouse: the gently steaming cups of fragrant cappuccino, the intellectual chitchat with your regulars, the freedom of being your [...]
Tags: coffee business·coffeehouse·la times·rant
The Customer is Not Always Right
December 15th, 2006 · No Comments · Venting Steam
So, you think that I like to rant, eh? Wait until you get a load of this one: Two Phrases That Destroyed American Culture colorfully explores the impact of “The Customer is Always Right.” You know I like it.
Tags: rant
