Coffee Shop Design and Decor

Coffee Shop Design and Decor

The topic of branding is a complex and ties into elements of design, perception and human psychology. Coffee shop design and decor is important for two reasons: to establish value in the mind of consumers or potential consumers; and to provide a space that supports...

Unhappy Coffee Customers Rarely Complain

Question: I hear all positive comments and few complaints from customers about my coffee, how do I know when something is wrong? Consumers will not complain or offer constructive advice because they are not confident in their ability to taste and evaluate coffee, and...

The Perils of Free Coffee

A very interesting article from the New York Times Blog back in May ’08 that discusses the viability of free coffee promotions at Dunkin’ Donuts and Starbucks. Stephen Dubner of Freakonomics looks at these giveaway promotions from an interesting...