by andrew | Nov 1, 2008 | ideas, retail
What advice would you give to a newbie in the business – a barista who wants to start a business based on their accumulated coffee knowledge? My response: Don’t do it. The coffee business may look like fun in your current position as a barista and you...
by andrew | Oct 15, 2008 | business, ideas, retail |
A coffee business trade magazine writer contacted me today searching for ideas about how to improve coffee shop profits. My notes looked like they may make a useful blog entry, so I’ve included them here: Improve Coffee Shop Profits Eliminate low margin...
by andrew | Apr 27, 2008 | ideas, industry, quality, restaurants, retail
Better than Average Joe by Jeff Colchamiro When it comes to coffee, the old adage “The more things change, the more things stay the same” certainly applies. “There haven’t been many changes in how coffee is extracted since the initial...
by andrew | Nov 24, 2007 | business, ideas
It was only a matter of time until we started to see articles like this one in the Australian Daily Telegraph about businesses adding espresso bars to their offices to cut back on employee “cappuccino runs.” Coffee runs have become the new smoko and...
by andrew | Sep 16, 2007 | ideas, restaurants, retail
Continuation from Training Tips to Sell More Coffee Andrew Hetzel, president of coffee consultancy Cafemakers, believes that restaurant chains can learn to create knowledgeable coffee servers by borrowing ideas from specialty coffee chains. “But never use...
by andrew | Sep 16, 2007 | ideas, news, restaurants, retail
Training Tips To Sell More Coffee The success of a new or upgraded coffee program hinges on solid employee training. By Sherry A. Hatlestad with Andrew Hetzel The equipment is better, the beans are better, the cups are better. You have successfully introduced a better...
