BusinessWeek

BusinessWeek

July 18, 2008 Vying with Starbucks: A Love-Hate Thing As Starbucks’ expansion loses steam, independent coffee shops reveal the subtle ways they compete with the coffee powerhouse. Andrew Hetzel comments on the impact of Starbucks’ closures on successful...
Fortune Magazine

Fortune Magazine

FEBRUARY 13, 2009 Starbucks instant: Will it pass the taste test? Andrew Hetzel comments on the potential impact of Starbucks launching instant...
MSNBC

MSNBC

FEBRUARY 19, 2009 Starbucks’ strange brew of business plans MSNBC looks at the quickly shifting business model at Starbucks: is it all “part of a long-term strategy,” as suggested by company spokespeople or a series of desperate attempts to increase...
CNN

CNN

APRIL 20, 2009 High-end Coffee Business Slows During Recession (but many companies still doing well) Andrew Hetzel comments for CNN.com on the pace of the specialty coffee industry and its prospects for short term growth. APRIL 20, 2009 Baristas Battle for the Crown...
Associated Press

Associated Press

JULY 17,  2009 Starbucks experiments with new name, adding alcohol to its menu Starbucks is wiping its name from one of its Seattle-area stores and adding alcohol to the menu, Andrew Hetzel comments on the move.   March 20, 2009 Starbucks launching instant coffee...