by andrew | Aug 10, 2015 | associations, competitions, industry, news, quality, retail, science
The connection between aesthetics and people’s perception of value is something that has been long known and studied by sensory scientists but a direct link between latte art and coffee drinkers’ perception of coffee value has remained anecdotal: until... 
by andrew | Jul 16, 2015 | ideas, news, retail, sustainability
I was quoted yesterday in U.S. News and World Report on the topic of coffee discounts as saying: “The younger generation, particularly, tends to think of coffee cost in terms of ‘cups’ rather than weight and may be surprised to learn that... 
by andrew | Oct 1, 2014 | economy, retail, starbucks
Successful Korean coffee retail cafe chains like Caffe Bene and Paris Baguette already have dozens of locations within the United States and are eyeballing thousands of units in the next decade. What makes these brands so appealing to American consumers and can they... 
by andrew | Jun 30, 2014 | business, economy, industry, retail, starbucks
It may come as a surprise to the average consumer that Seoul, Korea boasts the largest number of Starbucks in a single city; approximately 300 according to a recent report. Those working in the specialty coffee, however, are probably far from shocked by the statement.... 
by andrew | Apr 10, 2014 | business, industry, retail
As reported in the Wall Street Journal Metropolis section this morning, a smartphone coffee app offering subscription-based pricing at participating New York cafes will soon be available. The program, called “CUPS” is already popular in Tel Aviv and will... 
by andrew | Jun 4, 2012 | business, featured, ideas, news, quality, retail
The May 2012 issue of Specialty Coffee Retailer magazine included an article on the topic of effectively implementing a single origin coffee program (or single source, as they call it) in retail coffee shops. The full article is included here, as are my notes from the... 