by andrew | Jun 4, 2007 | associations, events, industry, quality, retail
3-DAY SCAA SKILL-BUILDING WORKSHOP EVENT Presented by the Specialty Coffee Association of America July 6 – 8, 2008 Washington, D.C. – Counter Culture Coffee 1836 Columbia Road NW, Suite 202, Washington, DC 20009 ESPRESSO – CUPPING – PRO BARISTA SKILLS – BREWING JULY 6...
by andrew | May 28, 2007 | associations, events, ideas, industry, restaurants, retail
At this year’s National Restaurant Association conference in Chicago on May 21st, I presented, “Achieve Grande Profits from your Coffee Service, for Not a Latte Money.” It’s a cutesy title but an important topic: transitioning from viewing...
by andrew | May 13, 2007 | business, ideas, industry, news, quality, restaurants, retail, starbucks
The May / June Hotel Food & Beverage Magazine features an interview and web sidebar with Andrew Hetzel titled Coffee is the New Wine that discusses the latest coffee trends in the hospitality industry, suggestions for quality improvement and coffee & food...
by andrew | Mar 4, 2007 | business, industry, retail, tea
As I travel around the world consulting with coffee retailers, several trends keep coming up: more teas and more exotic choices are on the menu, specialty sources are becoming the norm instead of the exception, and most importantly, the pseudo-adversarial position is...
by andrew | Feb 12, 2007 | associations, events, industry, quality, retail
Attendees to the National Restaurant Association’s annual hotel-motel convention this May can discover how to ride the espresso lane to bigger profits. That’s because Andrew Hetzel, industry expert with Cafemakers, will offer a presentation entitled...
by andrew | Jan 16, 2007 | industry, news, quality, restaurants, retail
The word is out …and it’s about time! In 2006, we started to see the wheels of the foodservice industry turn to take notice of consumers demands for better specialty coffee. There’s still a long way to go, but clearly coffee is now in the minds of...