Heavyweight Challenger
What does McDonald's entrance into the specialty coffee market mean for Starbucks and the rest of the café concepts? McDonald's specialty coffees challenge Starbucks and others By Jamie Hartford Two weeks ago, news broke that McDonald's Corp. will add specialty coffee...
Kona coffee growers upset over Ironman snub
KAILUA-KONA (AP) - Growers of Kona coffee are upset over what they consider a snub by organizers of the annual Ironman triathlon this Saturday. The championship run, swim and bike race held every year in Kona is marketing an Ironman Organic brand coffee, and it's made...
Heather Perry Remains the Ultimate Barista
The Ultimate Barista Challenge® USA was once again featured at the Western Foodservice and Hospitality Expo at the Los Angeles Convention Center, August 18 – 20, 2007 with 15,000 attendees. The Ultimate Barista Challenge (UBC) consists of four tasty bouts of coffee...
Starbucks Throws Its Weight
Samantha Oller of CSP Magazine writes an insightful article about Starbucks market presence and continued strategy for expansion in their September edition: Starbucks Throws its Weight They say that Starbucks' clout is so strong that it can dictate which businesses...
Making Today’s Cashier into Tomorrow’s Barista
Continuation from Training Tips to Sell More Coffee Andrew Hetzel, president of coffee consultancy Cafemakers, believes that restaurant chains can learn to create knowledgeable coffee servers by borrowing ideas from specialty coffee chains. "But never use another...
Training Tips To Sell More Coffee
Training Tips To Sell More Coffee The success of a new or upgraded coffee program hinges on solid employee training. By Sherry A. Hatlestad with Andrew Hetzel The equipment is better, the beans are better, the cups are better. You have successfully introduced a better...
Dunkin Donuts enters Texas market with coffee
Dunkin' Donuts announces plans to open 75 stores around the San Antonio area in the next few years. San Antonio Express writer Melissa Monroe asks Andrew Hetzel to speculate why now is a good time for the chain to expand in the Southwest. Spoiler alert: it's all about...
Quality, Freshness and Service Continue to Boost Coffee Sales
Quality, Freshness and Service Continue to Boost Coffee Sales of Independents and Chains Article by Andrew Hetzel in the August 2007 issue of Tea & Coffee Trade Journal Fine coffee is no longer the province of the Pacific Northwest, Alaska now has the greatest...
Barista Training at the Kona Coffee Cultural Festival
For the first time in its 37-year history, the Kona Coffee Cultural Festival will include a professional espresso training workshop during its 10-day celebration of Hawaii's coffee heritage. The full-day hands-on workshop held by the Kona Pacific Farmers Cooperative...
SCAA to Host 3-day Coffee Training Event in D.C.
3-DAY SCAA SKILL-BUILDING WORKSHOP EVENT Presented by the Specialty Coffee Association of America July 6 – 8, 2008 Washington, D.C. – Counter Culture Coffee 1836 Columbia Road NW, Suite 202, Washington, DC 20009 ESPRESSO – CUPPING – PRO BARISTA SKILLS – BREWING JULY 6...
Retail location, leasing and negotiation strategies
Attendees of the 2007 World Tea Expo in Atlanta this month can discover how to select an ideal retail business location and productively negotiate lease terms by attending Andrew Hetzel's two speaking sessions "Retail Location and Leasing Strategies" and "Negotiation...
Bar None Coffee Building Steam
Bar None Coffee of Georgetown, Texas continues to build steam and gathers more attention with this recent local press article: Ex-school worker opens coffee shop by Alan Tomczak Georgetown is now home to Bar None Coffee Shop, which is locally owned and is being billed...