by andrew | Apr 10, 2007 | business, news, restaurants, retail
The April edition of HOTELS Magazine includes a feature article entitled “The Breakfast of Champions.” In the sidebar and its online continuation, the magazine’s Sr. Editor discusses specialty coffee trends with Andrew Hetzel, who additionally makes...
by andrew | Mar 31, 2007 | business, retail
The lucrative beverage component of the quick-service restaurant business is taking a big leap forward as McDonald’s and other traditional segment players try to siphon off market share from leading coffeehouse chains by offering new varieties of teas, coffees...
by andrew | Mar 4, 2007 | business, industry, retail, tea
As I travel around the world consulting with coffee retailers, several trends keep coming up: more teas and more exotic choices are on the menu, specialty sources are becoming the norm instead of the exception, and most importantly, the pseudo-adversarial position is...
by andrew | Jan 26, 2007 | business, ideas, retail
A little more than a year has passed since The Slate ran its popular online article Bitter Brew – I opened a charming neighborhood coffee shop. Then it destroyed my life by Michael Idov. I read the article again just recently and found that its lessons remain as...
by andrew | Jan 25, 2007 | business, news
Alex Fisenko, known in the coffee industry as the “godfather of espresso,” and founder of his popular Espresso Business Success Program passed away on January 21st, 2007. We remember Alex for his role as a pioneer in our industry, having inspired and...
by andrew | Aug 4, 2006 | business, ideas, industry, quality, restaurants, retail
In my August 2006 column for CoffeeTalk Magazine, I interview and share tips from restaurants that are serving great coffee. Past articles in this series have addressed many problems plaguing the quality of coffee served in America’s restaurants and made some...
